Jitterbug Flip Phone User Manual: A Comprehensive Guide
This comprehensive guide details the Jitterbug Flip phone, covering setup, operation, and troubleshooting. It includes information on accessing Lively services and understanding key features,
like urgent response and voicemail.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides detailed instructions. Users can find assistance with voice mail access and potential issues with unknown callers.
The Jitterbug Flip is designed with simplicity in mind, catering to users who prefer a straightforward mobile experience. This phone prioritizes ease of use, featuring large buttons, a clear display, and a simplified menu system. It’s an excellent choice for individuals new to smartphones or those who desire a no-frills communication device.
Unlike complex smartphones, the Jitterbug Flip focuses on essential functions: making and receiving calls, sending and receiving text messages, and accessing vital services like Urgent Response. Lively, the company behind the Jitterbug, emphasizes health and safety features, providing peace of mind for both users and their families.

This user manual will guide you through every aspect of your Jitterbug Flip, from initial setup and navigation to utilizing its unique features. We’ll cover everything from charging the phone and understanding the keypad to customizing settings and troubleshooting common issues. The Jitterbug Flip2, detailed in guide JB7-UPGRD-GUIDE-V1, builds upon this foundation with enhanced features.
Unboxing and Phone Components

Upon opening your Jitterbug Flip package, you’ll find several key components. These typically include the Jitterbug Flip phone itself, a micro-USB charging cable, a wall charger adapter, and essential documentation – including this user manual and important safety information. Some packages may also contain a lanyard for convenient carrying.
Carefully inspect the phone for any physical damage. The Jitterbug Flip features a traditional flip phone design with a prominent keypad, a clear internal display, and an external caller ID screen. Locate the power button, volume controls, and charging port. Familiarize yourself with the placement of these components.
The battery is typically pre-installed. Refer to the included documentation for specific details regarding your model. Ensure all listed items are present and in good condition. Retain the packaging for potential warranty claims or returns. The Jitterbug Flip2, as detailed in guide JB7-UPGRD-GUIDE-V1, has similar components.
Charging Your Jitterbug Flip

To charge your Jitterbug Flip, connect the provided micro-USB cable to the charging port located on the bottom of the phone. Then, plug the other end of the cable into the wall charger adapter and insert the adapter into a standard electrical outlet. The phone will indicate it is charging with an on-screen icon, typically a battery symbol.
A full charge typically takes several hours, depending on the battery level. It’s recommended to fully charge the phone before initial use. You can continue to use the phone while it’s charging, although charging may be slower during use. Avoid using damaged charging cables or adapters, as this could damage the phone or pose a safety risk.
The Jitterbug Flip2, as outlined in the JB7-UPGRD-GUIDE-V1 user guide, utilizes the same charging method. Regularly charging your phone ensures reliable operation and access to important features like Urgent Response. Disconnect the charger once the battery is fully charged to conserve energy.
Powering On and Off

To power on your Jitterbug Flip, locate the power button on the right side of the phone. Press and hold this button for a few seconds until the Jitterbug logo appears on the screen. The phone will then begin the startup process, which may take a short time. Once fully booted, you’ll be presented with the home screen.
To power off the phone, press and hold the same power button. A menu will appear on the screen with options, including “Power Off”. Select “Power Off” using the navigation keys and confirm your choice. The phone will then shut down.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details this process. Ensure the phone is fully powered off when performing software updates or troubleshooting. Avoid repeatedly pressing the power button unnecessarily, as this can drain the battery. A proper shutdown ensures data integrity and prevents potential system errors.
Navigating the Home Screen
The Jitterbug Flip’s home screen is designed for simplicity and ease of use. It prominently displays essential information like the time, date, and signal strength. Below this, you’ll find large, clearly labeled icons representing key functions such as Calls, Contacts, Messages, and the Simple Menu.
Use the navigation keys – typically the up, down, left, and right buttons – to highlight different icons. Press the center “OK” button to select the highlighted function. The home screen also provides quick access to Urgent Response, a vital safety feature.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) illustrates the home screen layout. Familiarize yourself with the icon arrangement for efficient navigation. Customization options are limited to maintain simplicity, focusing on core functionalities for a user-friendly experience.
Understanding the Keypad
The Jitterbug Flip keypad is designed with large, well-spaced buttons for easy dialing and text entry. Numeric keys (0-9) are used for making calls and entering phone numbers. The “*” and “#” keys have specific functions within menus and certain services.

A dedicated “OK” button serves as a selection key, confirming choices within menus and initiating actions. The “Clear” or “X” button allows you to delete entries or go back to the previous screen. A central navigation key facilitates movement through menus and lists.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details specific keypad shortcuts. Long-pressing certain keys may activate additional features. The keypad’s simplicity is a core design element, prioritizing usability for users who prefer a traditional phone experience.
Making and Receiving Calls
To make a call on your Jitterbug Flip, simply open the phone and enter the desired phone number using the keypad. Press the “OK” button to initiate the call. Alternatively, you can select a contact from your contacts list using the navigation keys and pressing “OK”. The phone supports speed dial for frequently called numbers.
When receiving a call, the phone will ring and display the caller ID if available. Open the phone to answer the call, or press the “X” button to decline it. During a call, you can adjust the volume using the volume buttons on the side of the phone.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides detailed instructions on call waiting and call forwarding features. Ensure your service plan supports these features for proper functionality.
Using the Contacts List
The Jitterbug Flip phone allows you to store and easily access your contacts. To access the contacts list, navigate to the “Contacts” icon on the home screen using the directional keys and press “OK”. You can scroll through the list to find a contact or use the keypad to quickly jump to a specific name.
To add a new contact, select “Add New Contact” and enter the contact’s name and phone number. You can also assign a speed dial number for quick access. To edit an existing contact, select the contact and choose “Edit”.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details how to sync contacts with Lively services, ensuring your contact information is backed up and accessible. Regularly updating your contacts list ensures seamless communication.
Voice Mail Setup and Access
Your Jitterbug Flip phone includes a voice mail service for receiving messages when you are unavailable. Initial setup is usually automatic, but you may need to create a personalized greeting. To access your voice mail, press and hold the “1” key on the keypad. Follow the voice prompts to listen to new messages, delete old ones, or manage your settings.
If you encounter issues accessing your voice mail, such as an unknown person answering instead of the voice mail system, contact Lively customer support. This could indicate an incorrect configuration or a service issue.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides detailed instructions on setting up and managing your voice mail. Regularly checking your voice mail ensures you don’t miss important calls.
Sending and Receiving Text Messages
The Jitterbug Flip phone allows you to send and receive simple text messages. To compose a new message, navigate to the messaging app using the simple menu. Select “New Message” and enter the recipient’s phone number. Use the keypad to type your message, utilizing the predictive text feature to simplify input.
When you receive a new text message, an alert will appear on your screen. Press the “OK” or center button to view the message. You can reply directly from the message view or delete unwanted messages.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) offers step-by-step instructions for texting. Remember that text message charges may apply depending on your service plan with Lively. Keep messages concise for easy readability on the smaller screen.
Utilizing the Simple Menu
The Jitterbug Flip phone features a simplified menu system designed for ease of use. Access the main menu by pressing the “Menu” button. The menu presents large, clear icons representing core functions like Calls, Contacts, Messages, and Camera.
Navigate through the menu options using the up and down arrow keys on the keypad. Select an option by pressing the “OK” or center button. To return to the previous screen, press the “Back” or left arrow key. The simple menu prioritizes essential features, minimizing complexity.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides a visual representation of the menu structure. Lively designed this interface to be intuitive, even for those unfamiliar with smartphones. Explore the menu to discover all the phone’s capabilities.
Adjusting Volume and Ringtone
The Jitterbug Flip allows for easy adjustment of both call volume and ringtone settings. During a call, use the up and down volume keys on the phone’s side to increase or decrease the earpiece volume. These same keys control the ringer volume when the phone is not in use.
To customize your ringtone, navigate to the “Settings” menu via the main menu. Within Settings, locate the “Sounds” or “Audio” option. Here, you can select from a variety of pre-loaded ringtones. Preview each ringtone before selecting your preferred choice.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details these settings. Lively prioritizes accessibility, ensuring users can personalize their phone’s audio experience. Adjusting these settings ensures calls are audible and the phone is easily identifiable when ringing.
Camera Features and Usage

The Jitterbug Flip features a simple-to-use camera for capturing photos quickly. To access the camera, locate the camera icon within the main menu and select it. The camera interface is designed for ease of use, with large, clear buttons.
The primary function is taking still photographs. Point the phone at your subject and press the large capture button on the screen. Photos are automatically saved to the phone’s internal memory. There are limited editing options available directly within the camera app.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides basic instructions. While not a high-resolution camera, it’s sufficient for capturing everyday moments. Lively focuses on simplicity, making the camera accessible for users of all technical skill levels. Remember to check storage capacity periodically.
Accessing Emergency Services (Urgent Response)
The Jitterbug Flip prioritizes safety with its Urgent Response feature. This service provides direct connection to trained agents in emergency situations. To activate Urgent Response, press the dedicated Urgent Response button on the phone – typically located on the side or back.
Upon pressing the button, the phone will attempt to connect you with a Lively Urgent Response agent. The agent will assess the situation and dispatch help if needed, including emergency services like 911. It’s crucial to provide accurate information to the agent.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details the service. Note that Urgent Response requires an active subscription. Familiarize yourself with the button’s location and the process before an emergency occurs. This feature offers peace of mind for users and their families.
Troubleshooting Common Issues
This section addresses frequent problems encountered with the Jitterbug Flip. A common issue is voicemail redirection to an unknown number. If you receive a person answering when checking voicemail, contact Lively support immediately. This could indicate a misconfigured account or potential security concern.
If the phone freezes or becomes unresponsive, try a soft reset by removing and reinserting the battery. For persistent issues, consult the Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) for more detailed troubleshooting steps.
Poor call quality can often be resolved by checking your network signal strength. Ensure you are in an area with adequate coverage. If problems persist, contact your mobile carrier. Regularly check for software updates, as these often include bug fixes and performance improvements.
Battery Optimization Tips
To maximize your Jitterbug Flip’s battery life, adjust several settings. Reduce screen brightness and shorten the auto-lock timer within the Simple Menu. Disable Bluetooth when not in use, as it continuously searches for connections, draining power.
Limit background app activity. While the Jitterbug Flip has limited app capabilities, ensure unnecessary features are turned off. Avoid extreme temperatures, as both heat and cold can negatively impact battery performance.
When charging, use the provided Lively charger. Avoid leaving the phone plugged in for extended periods after it reaches full charge. Consider carrying a portable power bank for extended use away from a power source; Regularly check the battery health within the settings menu (if available) to monitor its condition. Refer to the Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) for specific battery information.
Understanding the Lively Services
Lively services enhance the Jitterbug Flip experience, offering features beyond basic cellular connectivity. Urgent Response, a key benefit, provides 24/7 access to trained professionals in case of emergencies. This service can be invaluable for users seeking peace of mind.
Lively Health Services may include medication reminders and health tracking tools, promoting wellness. Additional services, often subscription-based, can offer features like check-in calls and remote assistance. Explore the Lively website or app for a complete list of available services and associated costs.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) details how to activate and utilize these services. Contact Lively customer support for personalized assistance with service selection and setup. Understanding these offerings allows users to tailor their phone experience to their specific needs and preferences.

Software Updates and Maintenance
Maintaining your Jitterbug Flip’s software is crucial for optimal performance and security. Regularly checking for and installing updates ensures access to the latest features, bug fixes, and security patches. These updates often improve the phone’s stability and compatibility with network services.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) may contain instructions on how to manually check for updates, though updates are often applied automatically when the phone is connected to Wi-Fi and charging. It’s recommended to keep the phone charged during the update process to prevent interruptions.

Periodically clearing the phone’s cache can also improve performance. Avoid downloading applications from untrusted sources, as these may contain malware. Proper maintenance extends the lifespan of your Jitterbug Flip and ensures a smooth user experience. Contact Lively support if you encounter issues during the update process.
Safety and Usage Precautions
To ensure safe and responsible use of your Jitterbug Flip, adhere to the following precautions. Avoid using the phone while driving; prioritize road safety and pull over if a call is necessary. Keep the phone away from water and extreme temperatures, as these can damage the device.
Do not attempt to disassemble or repair the phone yourself; contact Lively support for assistance. Use only approved chargers and accessories to prevent damage or fire hazards. Be mindful of your surroundings when using the phone in public places to protect against theft or loss.
The Jitterbug Flip2 user guide (JB7-UPGRD-GUIDE-V1) provides further safety guidelines. Avoid exposing the phone to strong magnetic fields. Dispose of the phone and battery responsibly according to local regulations. Prolonged exposure to loud volumes may damage your hearing; use headphones at a moderate level.
Jitterbug Flip Specifications

The Jitterbug Flip is designed for simplicity and ease of use. While detailed specifications aren’t explicitly provided in the readily available user guide (JB7-UPGRD-GUIDE-V1), key features define its functionality. It’s a basic flip phone focused on essential communication.
The device supports 4G LTE network connectivity for clear calls and basic data access. It features a large, easy-to-read display and simplified keypad. The Jitterbug Flip includes essential features like voice dialing and a dedicated Urgent Response button for emergencies.
Battery life is optimized for extended use, though specific mAh ratings aren’t publicly detailed. The phone supports hearing aid compatibility and offers adjustable volume control. It’s designed to integrate seamlessly with Lively services, providing access to health and safety features. Dimensions and weight are compact for portability.